Privacy Policy

At https://sweetcakery.in, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, https://sweetcakery.in.

1. Information We Collect

We collect the following personal information to provide you with our services:

  • Name
  • Email address
  • Shipping address
  • Payment details

We do not collect or store sensitive information such as credit card details, which are handled securely by our payment processors.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Understand how you interact with our website
  • Track order preferences
  • Optimize your shopping experience

You can adjust your browser settings to refuse cookies, though this may affect certain functionalities of the website.

3. Purpose of Data Collection

We collect personal information to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchases and inquiries
  • Improve our website and customer experience

We do not use your data for third-party marketing purposes or targeted ads.

4. Data Sharing

SweetCakery.shop does not share, sell, or trade your personal data with any third parties. The only instances in which your data may be shared are:

  • With payment processors to complete transactions
  • With delivery services to ensure timely shipment of your orders

5. Data Retention

We retain your personal information for as long as you maintain an account with us. Once your account is deleted, your data will be permanently removed from our system.

6. Security Measures

We take the security of your data seriously. Our website is fully encrypted and protected behind a Web Application Firewall (WAF), ensuring that your personal information is safe from unauthorized access or misuse.

7. Your Rights

You have the right to:

  • Request the deletion or modification of your personal data
  • Access the personal data we hold about you

To exercise these rights, please contact us at [your contact email] with your request.

8. Minors

Our services are intended for customers of all age groups. We do not knowingly collect personal information from minors under the age of 18 without parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review our policy periodically.

If you have any questions or concerns about our Privacy Policy, feel free to contact us at info@sweetcakery.in.